Below are list of frequently asked support questions answered already here for you.

Questions

General Questions

• What is System Vault?

• What Operating Systems does System Vault function on?

• How much does System Vault cost?

Other common queries

• I re-installed System Vault can I retrieve my directories and files back?

• Does the password get reset if I uninstall the application?

• Can I retrieve my files and directories if I lost my password?

• Can I use System Vault again if I have lost my password?

Answers

• What is System Vault?

System vault is a privacy tool that lets you hide files and folders and protect the hidden directories and files with a password.

• What Operating Systems does System Vault function on?

Windows NT
Windows 2000
Windows XP
Windows Vista

• How much does System Vault cost?

Nothing. System Vault is absolutely free.

• I re-installed System Vault can I retrieve my directories and files back?

When you re-install the application your hidden directories and files would be reset so you cannot retrieve it the normal way. You'll need version 1.15 or newer to get your directories back. At the bottom of the 'Unhide file or folder' window you can type in the path of the hidden files or folders and retrieve it. Also, to avoid losing your directories and files when re-installing the application in future you can now export your list of paths and import it if you need to.

• Does the password get reset if I uninstall the application?

No. You can use the same password before you uninstalled the application.

• Can I retrieve my files and directories if I lost my password?

You will have to use Disk Heal for this. In the 'fix' tab, at the bottom you can type in the full path of the hidden directories and files. and retrieve them

• Can I use System Vault again if I have lost my password?

Yes, but you'll need to re-format your computer to do so. (password does not get reset when re-installing the program)

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